RELIABILITY

Your Store and AI: Always in Perfect Sync

How Mitra ensures your AI salesperson knows exactly what's in stock, the moment you update it on Shopify.

M
Mitra Team
Product

Imagine a salesperson in your physical store recommending a shirt to a customer, spending 10 minutes convincing them it's the perfect fit, only to find out at the register that it was sold out an hour ago.

That's not just a lost sale—it's a breach of trust. The customer feels wasted time and disappointment. They might not come back.

For an AI sales agent, accuracy is everything. If your inventory says "Available" but the checkout says "Sold Out," you damage your brand reputation instantly.

The "Overselling" Nightmare

Every ecommerce owner dreads "overselling"—selling a product you don't actually have. This usually forces you to send an awkward apology email and issue a refund.

Many AI tools contribute to this problem because they "poll" your store only once a day. They take a snapshot of your inventory in the morning and work off that list for the next 24 hours.

The Risk: If you sell your last "Blue Medium Hoodie" at 2:00 PM, a daily-sync AI will keep recommending it until tomorrow morning. That's 18 hours of potential customer frustration.

Handling Flash Sales & High Traffic

Modern ecommerce is driven by drops, flash sales, and influencer shoutouts. When you launch a Black Friday deal, your inventory changes by the second, not the hour.

Mitra is built for this high-speed environment. We use an event-driven architecture that listens to your store's heartbeat.

How It Works (Step-by-Step)

  1. The Trigger: You update a price, change inventory, or add a product in your Shopify Admin.
  2. The Signal: Shopify instantly sends a secure "webhook" signal to Mitra's servers.
  3. The Update: Mitra processes this signal in under 200 milliseconds, updating the AI's "brain."
  4. The Result: The very next customer who asks a question gets the new price, the new stock status, or the new product recommendation.

Smart Information Handling

We treat your product information with care. We separate the "facts" (like price and quantity) from the "details" (like descriptions and style).

This ensures that critical information—like whether an item is actually available to buy—is checked effectively every single time a customer asks a question. The AI never guesses; it knows.

Why Reliability Wins Sales

Trust is the currency of ecommerce. When a customer feels like the AI is helpful, accurate, and aware of what's happening in the store, they treat it like a premium experience. They are more likely to convert and more likely to return.

Experience Real-Time Reliability

Connect your store and see your products indexed in seconds.

Start Free Trial